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1. Introduction
Welcome to Business Website LLC. These Terms and Conditions govern your use of our web development, design, and digital services. By accessing our website or engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services. We reserve the right to update these Terms at any time without prior notice.
2. Definitions
"Company," "We," "Us," or "Our" refers to Business Website LLC, its website, and services.
"Client," "You," or "Your" refers to any individual or business engaging with our services.
"Services" include web development, design, SEO, website maintenance, and digital marketing.
"Content" refers to all materials provided or created, including website text, images, designs, and marketing materials.
"Third-Party Services" refers to platforms used for hosting, SEO, advertising, or e-commerce integrations.
3. Use of Website & Services
Our website and services may only be used for lawful purposes.
You must be at least 18 years old or have parental consent to use our services.
Prohibited activities include hacking, misrepresentation, or unauthorized use of our intellectual property.
4. Service Scope
We provide custom website development, UX/UI design, content creation, SEO optimization, and e-commerce solutions.
The client must provide accurate and complete information required for development.
All designs and development work will be based on the agreed project brief. Any changes outside the scope may incur additional fees.
5. Pricing & Payment Terms
Pricing varies based on project scope and will be quoted before work begins.
A deposit may be required before project initiation, with remaining payments scheduled upon milestone completions.
Late payments may result in project delays or suspension.
Clients are responsible for applicable taxes and processing fees.
6. Revision & Turnaround Time Policy
The number of revisions allowed is based on the selected package.
Standard revision turnaround time is 48-72 hours.
Significant changes beyond the initial project scope may require additional fees and extended timelines.
7. Refund & Cancellation Policy
Business Website LLC offers a 100% Money-Back Guarantee on its web development services; however, this refund is subject to certain conditions. By requesting a refund, you acknowledge and agree to the following terms:
7.1 Conditions Where Refunds Are Not Applicable
A refund request will be void if:
• The client has purchased a custom or special package that includes tailored web development or digital marketing services.
• The initial website design concept has been reviewed and approved by the client.
• The website has been fully developed, tested, and deployed live on the client’s domain.
• The client has requested or approved multiple revisions to the design, functionality, or content.
• The project has been inactive for more than 2 weeks due to the client’s failure to provide required content, feedback, or approvals.
• The client has engaged another web developer or company for the same project while it is under contract with Business Website LLC.
• A major structural or functional change has been requested after project initiation, significantly altering the original project scope.
• The refund request is made outside the designated refund period stated in the project agreement.
• The client decides to cancel the project due to personal reasons, including business closure, rebranding, or internal company changes.
If a client has accepted multiple sets of revisions, they may be eligible for a 50% refund after discussion with their assigned Project Manager. Refund approval will be at the sole discretion of Business Website LLC’s management and will be considered final and binding.
7.2 Refund Policy for Service Bundles
If a client purchases a web development or marketing package but is dissatisfied with a specific service, a refund will only be applicable to that individual service and not the entire package.
Cancellations made before project initiation will be subject to a 30% administrative fee to cover initial consultation, planning, and resource allocation.
7.3 Ownership Rights After a Refund
If a refund is granted, all design, development, and content created by Business Website LLC will remain the sole property of Business Website LLC.
The client may not use, publish, modify, or transfer any refunded work, including website designs, code, graphics, or written content, without explicit written permission from Business Website LLC.
7.4 Services Not Eligible for Refunds
The following services are not covered under our 100% Money-Back Guarantee and are non-refundable under any circumstances:
• Website hosting, domain registrations, and SSL certificates
• SEO services, keyword research, and digital marketing campaigns
• Website maintenance, security plans, and ongoing support services
• Third-party software, plugins, or integrations purchased for the client’s project
• Paid advertising campaigns, including Google Ads, Facebook Ads, and PPC campaigns
• Content writing, branding, and consultation services
Refund requests must be submitted in writing via email or our official customer support portal. Requests will be reviewed within 7-10 business days, and final approval will be at the discretion of Business Website LLC’s management.
Business Website LLC reserves the right to reject any project or cancel a contract at its sole discretion. In such cases, applicable refunds will be processed based on the conditions stated above.
8. Intellectual Property & Ownership
Clients retain ownership of website content they provide.
Custom website designs and code developed by Business Website LLC remain our property until full payment is received.
Unauthorized reproduction or resale of our designs is prohibited.
9. Confidentiality & NDA Policy
All client projects and data are treated as confidential.
We do not share client information with third parties without explicit consent.
10. Delivery & Deployment
Websites will only be deployed live after full payment has been received.
Urgent or expedited delivery requests may incur additional fees.
11. Technical Support & Third-Party Services
We provide basic technical support for sites developed by us.
We are not responsible for third-party hosting, plugin issues, or server downtimes.
Support plans must be purchased separately for ongoing maintenance.
12. Communication Policy
All official communication must be conducted via email, phone, or client portal.
We are not responsible for commitments made outside official communication channels.
13. Email & Mobile Phone Policy
By engaging our services, you consent to receiving emails and SMS notifications.
You may opt out at any time via the unsubscribe link or by contacting support.
14. Compliance & Legal Disclaimer
We operate under the jurisdiction of the United States of America.
We are NOT LIABLE for indirect, incidental, or consequential damages resulting from service use.
Clients are responsible for ensuring that their website complies with industry regulations and laws.
For any questions or concerns, please contact us at: 848-257-8395 or email us at info@businesswebsitellc.com.